Class: Stripe::DisputeService::UpdateParams::Evidence

Inherits:
RequestParams
  • Object
show all
Defined in:
lib/stripe/services/dispute_service.rb

Defined Under Namespace

Classes: EnhancedEvidence

Instance Attribute Summary collapse

Instance Method Summary collapse

Methods inherited from RequestParams

#to_h

Constructor Details

#initialize(access_activity_log: nil, billing_address: nil, cancellation_policy: nil, cancellation_policy_disclosure: nil, cancellation_rebuttal: nil, customer_communication: nil, customer_email_address: nil, customer_name: nil, customer_purchase_ip: nil, customer_signature: nil, duplicate_charge_documentation: nil, duplicate_charge_explanation: nil, duplicate_charge_id: nil, enhanced_evidence: nil, product_description: nil, receipt: nil, refund_policy: nil, refund_policy_disclosure: nil, refund_refusal_explanation: nil, service_date: nil, service_documentation: nil, shipping_address: nil, shipping_carrier: nil, shipping_date: nil, shipping_documentation: nil, shipping_tracking_number: nil, uncategorized_file: nil, uncategorized_text: nil) ⇒ Evidence

Returns a new instance of Evidence.



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# File 'lib/stripe/services/dispute_service.rb', line 294

def initialize(
  access_activity_log: nil,
  billing_address: nil,
  cancellation_policy: nil,
  cancellation_policy_disclosure: nil,
  cancellation_rebuttal: nil,
  customer_communication: nil,
  customer_email_address: nil,
  customer_name: nil,
  customer_purchase_ip: nil,
  customer_signature: nil,
  duplicate_charge_documentation: nil,
  duplicate_charge_explanation: nil,
  duplicate_charge_id: nil,
  enhanced_evidence: nil,
  product_description: nil,
  receipt: nil,
  refund_policy: nil,
  refund_policy_disclosure: nil,
  refund_refusal_explanation: nil,
  service_date: nil,
  service_documentation: nil,
  shipping_address: nil,
  shipping_carrier: nil,
  shipping_date: nil,
  shipping_documentation: nil,
  shipping_tracking_number: nil,
  uncategorized_file: nil,
  uncategorized_text: nil
)
  @access_activity_log = access_activity_log
  @billing_address = billing_address
  @cancellation_policy = cancellation_policy
  @cancellation_policy_disclosure = cancellation_policy_disclosure
  @cancellation_rebuttal = cancellation_rebuttal
  @customer_communication = customer_communication
  @customer_email_address = customer_email_address
  @customer_name = customer_name
  @customer_purchase_ip = customer_purchase_ip
  @customer_signature = customer_signature
  @duplicate_charge_documentation = duplicate_charge_documentation
  @duplicate_charge_explanation = duplicate_charge_explanation
  @duplicate_charge_id = duplicate_charge_id
  @enhanced_evidence = enhanced_evidence
  @product_description = product_description
  @receipt = receipt
  @refund_policy = refund_policy
  @refund_policy_disclosure = refund_policy_disclosure
  @refund_refusal_explanation = refund_refusal_explanation
  @service_date = service_date
  @service_documentation = service_documentation
  @shipping_address = shipping_address
  @shipping_carrier = shipping_carrier
  @shipping_date = shipping_date
  @shipping_documentation = shipping_documentation
  @shipping_tracking_number = shipping_tracking_number
  @uncategorized_file = uncategorized_file
  @uncategorized_text = uncategorized_text
end

Instance Attribute Details

#access_activity_log ⇒ Object

Any server or activity logs showing proof that the customer accessed or downloaded the purchased digital product. This information should include IP addresses, corresponding timestamps, and any detailed recorded activity. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 238

def access_activity_log
  @access_activity_log
end

#billing_address ⇒ Object

The billing address provided by the customer.



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# File 'lib/stripe/services/dispute_service.rb', line 240

def billing_address
  @billing_address
end

#cancellation_policy ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Your subscription cancellation policy, as shown to the customer.



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# File 'lib/stripe/services/dispute_service.rb', line 242

def cancellation_policy
  @cancellation_policy
end

#cancellation_policy_disclosure ⇒ Object

An explanation of how and when the customer was shown your refund policy prior to purchase. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 244

def cancellation_policy_disclosure
  @cancellation_policy_disclosure
end

#cancellation_rebuttal ⇒ Object

A justification for why the customer’s subscription was not canceled. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 246

def cancellation_rebuttal
  @cancellation_rebuttal
end

#customer_communication ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Any communication with the customer that you feel is relevant to your case. Examples include emails proving that the customer received the product or service, or demonstrating their use of or satisfaction with the product or service.



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# File 'lib/stripe/services/dispute_service.rb', line 248

def customer_communication
  @customer_communication
end

#customer_email_address ⇒ Object

The email address of the customer.



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# File 'lib/stripe/services/dispute_service.rb', line 250

def customer_email_address
  @customer_email_address
end

#customer_name ⇒ Object

The name of the customer.



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# File 'lib/stripe/services/dispute_service.rb', line 252

def customer_name
  @customer_name
end

#customer_purchase_ip ⇒ Object

The IP address that the customer used when making the purchase.



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# File 'lib/stripe/services/dispute_service.rb', line 254

def customer_purchase_ip
  @customer_purchase_ip
end

#customer_signature ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) A relevant document or contract showing the customer’s signature.



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# File 'lib/stripe/services/dispute_service.rb', line 256

def customer_signature
  @customer_signature
end

#duplicate_charge_documentation ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Documentation for the prior charge that can uniquely identify the charge, such as a receipt, shipping label, work order, etc. This document should be paired with a similar document from the disputed payment that proves the two payments are separate.



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# File 'lib/stripe/services/dispute_service.rb', line 258

def duplicate_charge_documentation
  @duplicate_charge_documentation
end

#duplicate_charge_explanation ⇒ Object

An explanation of the difference between the disputed charge versus the prior charge that appears to be a duplicate. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 260

def duplicate_charge_explanation
  @duplicate_charge_explanation
end

#duplicate_charge_id ⇒ Object

The Stripe ID for the prior charge which appears to be a duplicate of the disputed charge.



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# File 'lib/stripe/services/dispute_service.rb', line 262

def duplicate_charge_id
  @duplicate_charge_id
end

#enhanced_evidence ⇒ Object

Additional evidence for qualifying evidence programs.



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# File 'lib/stripe/services/dispute_service.rb', line 264

def enhanced_evidence
  @enhanced_evidence
end

#product_description ⇒ Object

A description of the product or service that was sold. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 266

def product_description
  @product_description
end

#receipt ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Any receipt or message sent to the customer notifying them of the charge.



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# File 'lib/stripe/services/dispute_service.rb', line 268

def receipt
  @receipt
end

#refund_policy ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Your refund policy, as shown to the customer.



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# File 'lib/stripe/services/dispute_service.rb', line 270

def refund_policy
  @refund_policy
end

#refund_policy_disclosure ⇒ Object

Documentation demonstrating that the customer was shown your refund policy prior to purchase. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 272

def refund_policy_disclosure
  @refund_policy_disclosure
end

#refund_refusal_explanation ⇒ Object

A justification for why the customer is not entitled to a refund. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 274

def refund_refusal_explanation
  @refund_refusal_explanation
end

#service_date ⇒ Object

The date on which the customer received or began receiving the purchased service, in a clear human-readable format.



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# File 'lib/stripe/services/dispute_service.rb', line 276

def service_date
  @service_date
end

#service_documentation ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Documentation showing proof that a service was provided to the customer. This could include a copy of a signed contract, work order, or other form of written agreement.



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# File 'lib/stripe/services/dispute_service.rb', line 278

def service_documentation
  @service_documentation
end

#shipping_address ⇒ Object

The address to which a physical product was shipped. You should try to include as complete address information as possible.



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# File 'lib/stripe/services/dispute_service.rb', line 280

def shipping_address
  @shipping_address
end

#shipping_carrier ⇒ Object

The delivery service that shipped a physical product, such as Fedex, UPS, USPS, etc. If multiple carriers were used for this purchase, please separate them with commas.



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# File 'lib/stripe/services/dispute_service.rb', line 282

def shipping_carrier
  @shipping_carrier
end

#shipping_date ⇒ Object

The date on which a physical product began its route to the shipping address, in a clear human-readable format.



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# File 'lib/stripe/services/dispute_service.rb', line 284

def shipping_date
  @shipping_date
end

#shipping_documentation ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Documentation showing proof that a product was shipped to the customer at the same address the customer provided to you. This could include a copy of the shipment receipt, shipping label, etc. It should show the customer’s full shipping address, if possible.



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# File 'lib/stripe/services/dispute_service.rb', line 286

def shipping_documentation
  @shipping_documentation
end

#shipping_tracking_number ⇒ Object

The tracking number for a physical product, obtained from the delivery service. If multiple tracking numbers were generated for this purchase, please separate them with commas.



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# File 'lib/stripe/services/dispute_service.rb', line 288

def shipping_tracking_number
  @shipping_tracking_number
end

#uncategorized_file ⇒ Object

(ID of a [file upload](stripe.com/docs/guides/file-upload)) Any additional evidence or statements.



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# File 'lib/stripe/services/dispute_service.rb', line 290

def uncategorized_file
  @uncategorized_file
end

#uncategorized_text ⇒ Object

Any additional evidence or statements. Has a maximum character count of 20,000.



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# File 'lib/stripe/services/dispute_service.rb', line 292

def uncategorized_text
  @uncategorized_text
end