Class: PureCloud::ObservationValue

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/models/observation_value.rb

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ ObservationValue

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {}) —

    Model attributes in the form of hash



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 169

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  
  if attributes.has_key?(:'observationDate')
    
    
    self.observation_date = attributes[:'observationDate']
    
  
  end

  
  if attributes.has_key?(:'conversationId')
    
    
    self.conversation_id = attributes[:'conversationId']
    
  
  end

  
  if attributes.has_key?(:'sessionId')
    
    
    self.session_id = attributes[:'sessionId']
    
  
  end

  
  if attributes.has_key?(:'requestedRoutingSkillIds')
    
    if (value = attributes[:'requestedRoutingSkillIds']).is_a?(Array)
      self.requested_routing_skill_ids = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'requestedLanguageId')
    
    
    self.requested_language_id = attributes[:'requestedLanguageId']
    
  
  end

  
  if attributes.has_key?(:'routingPriority')
    
    
    self.routing_priority = attributes[:'routingPriority']
    
  
  end

  
  if attributes.has_key?(:'participantName')
    
    
    self.participant_name = attributes[:'participantName']
    
  
  end

  
  if attributes.has_key?(:'userId')
    
    
    self.user_id = attributes[:'userId']
    
  
  end

  
  if attributes.has_key?(:'direction')
    
    
    self.direction = attributes[:'direction']
    
  
  end

  
  if attributes.has_key?(:'convertedFrom')
    
    
    self.converted_from = attributes[:'convertedFrom']
    
  
  end

  
  if attributes.has_key?(:'convertedTo')
    
    
    self.converted_to = attributes[:'convertedTo']
    
  
  end

  
  if attributes.has_key?(:'addressFrom')
    
    
    self.address_from = attributes[:'addressFrom']
    
  
  end

  
  if attributes.has_key?(:'addressTo')
    
    
    self.address_to = attributes[:'addressTo']
    
  
  end

  
  if attributes.has_key?(:'ani')
    
    
    self.ani = attributes[:'ani']
    
  
  end

  
  if attributes.has_key?(:'dnis')
    
    
    self.dnis = attributes[:'dnis']
    
  
  end

  
  if attributes.has_key?(:'teamId')
    
    
    self.team_id = attributes[:'teamId']
    
  
  end

  
  if attributes.has_key?(:'requestedRoutings')
    
    if (value = attributes[:'requestedRoutings']).is_a?(Array)
      self.requested_routings = value
    end
    
    
  
  end

  
  if attributes.has_key?(:'usedRouting')
    
    
    self.used_routing = attributes[:'usedRouting']
    
  
  end

  
  if attributes.has_key?(:'scoredAgents')
    
    if (value = attributes[:'scoredAgents']).is_a?(Array)
      self.scored_agents = value
    end
    
    
  
  end

  
end

Instance Attribute Details

#address_from ⇒ Object

The address that initiated an action



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 55

def address_from
  @address_from
end

#address_to ⇒ Object

The address receiving an action



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 58

def address_to
  @address_to
end

#ani ⇒ Object

Automatic Number Identification (caller’s number)



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 61

def ani
  @ani
end

#conversation_id ⇒ Object

Unique identifier for the conversation



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 25

def conversation_id
  @conversation_id
end

#converted_from ⇒ Object

Session media type that was converted from in case of a media type conversion



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 49

def converted_from
  @converted_from
end

#converted_to ⇒ Object

Session media type that was converted to in case of a media type conversion



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 52

def converted_to
  @converted_to
end

#direction ⇒ Object

The direction of the communication



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 46

def direction
  @direction
end

#dnis ⇒ Object

Dialed number identification service (number dialed by the calling party)



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 64

def dnis
  @dnis
end

#observation_date ⇒ Object

The time at which the observation occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 22

def observation_date
  @observation_date
end

#participant_name ⇒ Object

A human readable name identifying the participant



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 40

def participant_name
  @participant_name
end

#requested_language_id ⇒ Object

Unique identifier for the language requested for an interaction



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 34

def requested_language_id
  @requested_language_id
end

#requested_routing_skill_ids ⇒ Object

Unique identifier for a skill requested for an interaction



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 31

def requested_routing_skill_ids
  @requested_routing_skill_ids
end

#requested_routings ⇒ Object

All routing types for requested/attempted routing methods



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 70

def requested_routings
  @requested_routings
end

#routing_priority ⇒ Object

Routing priority for the current interaction



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 37

def routing_priority
  @routing_priority
end

#scored_agents ⇒ Object

Returns the value of attribute scored_agents.



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 75

def scored_agents
  @scored_agents
end

#session_id ⇒ Object

The unique identifier of this session



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 28

def session_id
  @session_id
end

#team_id ⇒ Object

The team id the user is a member of



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 67

def team_id
  @team_id
end

#used_routing ⇒ Object

Complete routing method



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 73

def used_routing
  @used_routing
end

#user_id ⇒ Object

Unique identifier for the user



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 43

def user_id
  @user_id
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 78

def self.attribute_map
  {
    
    :'observation_date' => :'observationDate',
    
    :'conversation_id' => :'conversationId',
    
    :'session_id' => :'sessionId',
    
    :'requested_routing_skill_ids' => :'requestedRoutingSkillIds',
    
    :'requested_language_id' => :'requestedLanguageId',
    
    :'routing_priority' => :'routingPriority',
    
    :'participant_name' => :'participantName',
    
    :'user_id' => :'userId',
    
    :'direction' => :'direction',
    
    :'converted_from' => :'convertedFrom',
    
    :'converted_to' => :'convertedTo',
    
    :'address_from' => :'addressFrom',
    
    :'address_to' => :'addressTo',
    
    :'ani' => :'ani',
    
    :'dnis' => :'dnis',
    
    :'team_id' => :'teamId',
    
    :'requested_routings' => :'requestedRoutings',
    
    :'used_routing' => :'usedRouting',
    
    :'scored_agents' => :'scoredAgents'
    
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 123

def self.swagger_types
  {
    
    :'observation_date' => :'DateTime',
    
    :'conversation_id' => :'String',
    
    :'session_id' => :'String',
    
    :'requested_routing_skill_ids' => :'Array<String>',
    
    :'requested_language_id' => :'String',
    
    :'routing_priority' => :'Integer',
    
    :'participant_name' => :'String',
    
    :'user_id' => :'String',
    
    :'direction' => :'String',
    
    :'converted_from' => :'String',
    
    :'converted_to' => :'String',
    
    :'address_from' => :'String',
    
    :'address_to' => :'String',
    
    :'ani' => :'String',
    
    :'dnis' => :'String',
    
    :'team_id' => :'String',
    
    :'requested_routings' => :'Array<String>',
    
    :'used_routing' => :'String',
    
    :'scored_agents' => :'Array<AnalyticsScoredAgent>'
    
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object) —

    to be compared



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 577

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      observation_date == o.observation_date &&
      conversation_id == o.conversation_id &&
      session_id == o.session_id &&
      requested_routing_skill_ids == o.requested_routing_skill_ids &&
      requested_language_id == o.requested_language_id &&
      routing_priority == o.routing_priority &&
      participant_name == o.participant_name &&
      user_id == o.user_id &&
      direction == o.direction &&
      converted_from == o.converted_from &&
      converted_to == o.converted_to &&
      address_from == o.address_from &&
      address_to == o.address_to &&
      ani == o.ani &&
      dnis == o.dnis &&
      team_id == o.team_id &&
      requested_routings == o.requested_routings &&
      used_routing == o.used_routing &&
      scored_agents == o.scored_agents
end

#_deserialize(type, value) ⇒ Object 



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 633

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Object

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 693

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

build the object from hash



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 614

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object) —

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 603

def eql?(o)
  self == o
end

#hash ⇒ Fixnum

Calculates hash code according to all attributes.

Returns:

  • (Fixnum) —

    Hash code



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 609

def hash
  [observation_date, conversation_id, session_id, requested_routing_skill_ids, requested_language_id, routing_priority, participant_name, user_id, direction, converted_from, converted_to, address_from, address_to, ani, dnis, team_id, requested_routings, used_routing, scored_agents].hash
end

#list_invalid_properties ⇒ Object

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properies with the reasons



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 357

def list_invalid_properties
  invalid_properties = Array.new
  
  
  return invalid_properties
end

#to_body ⇒ Object

to_body is an alias to to_body (backward compatibility))



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 676

def to_body
  to_hash
end

#to_hash ⇒ Object

return the object in the form of hash



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 681

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ Object 



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 671

def to_s
  to_hash.to_s
end

#valid? ⇒ Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean) —

    true if the model is valid



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# File 'lib/purecloudplatformclientv2/models/observation_value.rb', line 366

def valid?
  
  
  if @observation_date.nil?
    return false
  end

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["inbound", "outbound"]
  if @direction && !allowed_values.include?(@direction)
    return false
  end
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["Predictive", "Preferred", "Manual", "Last", "Bullseye", "Standard"]
  if @used_routing && !allowed_values.include?(@used_routing)
    return false
  end
  
  
  
  
  
  
  
end