Class: PureCloud::HistoricalAdherenceExceptionInfo

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ HistoricalAdherenceExceptionInfo

Initializes the object

Parameters:

  • attributes (Hash) (defaults to: {})

    Model attributes in the form of hash



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 100

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.each_with_object({}){|(k,v), h| h[k.to_sym] = v}

  
  if attributes.has_key?(:'startOffsetSeconds')
    
    
    self.start_offset_seconds = attributes[:'startOffsetSeconds']
    
  
  end

  
  if attributes.has_key?(:'endOffsetSeconds')
    
    
    self.end_offset_seconds = attributes[:'endOffsetSeconds']
    
  
  end

  
  if attributes.has_key?(:'scheduledActivityCodeId')
    
    
    self.scheduled_activity_code_id = attributes[:'scheduledActivityCodeId']
    
  
  end

  
  if attributes.has_key?(:'scheduledActivityCategory')
    
    
    self.scheduled_activity_category = attributes[:'scheduledActivityCategory']
    
  
  end

  
  if attributes.has_key?(:'actualActivityCategory')
    
    
    self.actual_activity_category = attributes[:'actualActivityCategory']
    
  
  end

  
  if attributes.has_key?(:'systemPresence')
    
    
    self.system_presence = attributes[:'systemPresence']
    
  
  end

  
  if attributes.has_key?(:'routingStatus')
    
    
    self.routing_status = attributes[:'routingStatus']
    
  
  end

  
  if attributes.has_key?(:'impact')
    
    
    self.impact = attributes[:'impact']
    
  
  end

  
  if attributes.has_key?(:'secondaryPresenceLookupId')
    
    
    self.secondary_presence_lookup_id = attributes[:'secondaryPresenceLookupId']
    
  
  end

  
end

Instance Attribute Details

#actual_activity_categoryObject

Activity for which the user is actually engaged



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 34

def actual_activity_category
  @actual_activity_category
end

#end_offset_secondsObject

Exception end offset in seconds relative to query start time



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 25

def end_offset_seconds
  @end_offset_seconds
end

#impactObject

The impact of the current adherence state for this user



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 43

def impact
  @impact
end

#routing_statusObject

Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 40

def routing_status
  @routing_status
end

#scheduled_activity_categoryObject

Activity for which the user is scheduled



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 31

def scheduled_activity_category
  @scheduled_activity_category
end

#scheduled_activity_code_idObject

The ID of the scheduled activity for this user



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 28

def scheduled_activity_code_id
  @scheduled_activity_code_id
end

#secondary_presence_lookup_idObject

The lookup ID used to retrieve secondary status from map of lookup ID to corresponding secondary presence ID



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 46

def secondary_presence_lookup_id
  @secondary_presence_lookup_id
end

#start_offset_secondsObject

Exception start offset in seconds relative to query start time



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 22

def start_offset_seconds
  @start_offset_seconds
end

#system_presenceObject

Actual underlying system presence value



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 37

def system_presence
  @system_presence
end

Class Method Details

.attribute_mapObject

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 49

def self.attribute_map
  {
    
    :'start_offset_seconds' => :'startOffsetSeconds',
    
    :'end_offset_seconds' => :'endOffsetSeconds',
    
    :'scheduled_activity_code_id' => :'scheduledActivityCodeId',
    
    :'scheduled_activity_category' => :'scheduledActivityCategory',
    
    :'actual_activity_category' => :'actualActivityCategory',
    
    :'system_presence' => :'systemPresence',
    
    :'routing_status' => :'routingStatus',
    
    :'impact' => :'impact',
    
    :'secondary_presence_lookup_id' => :'secondaryPresenceLookupId'
    
  }
end

.swagger_typesObject

Attribute type mapping.



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 74

def self.swagger_types
  {
    
    :'start_offset_seconds' => :'Integer',
    
    :'end_offset_seconds' => :'Integer',
    
    :'scheduled_activity_code_id' => :'String',
    
    :'scheduled_activity_category' => :'String',
    
    :'actual_activity_category' => :'String',
    
    :'system_presence' => :'String',
    
    :'routing_status' => :'RoutingStatus',
    
    :'impact' => :'String',
    
    :'secondary_presence_lookup_id' => :'String'
    
  }
end

Instance Method Details

#==(o) ⇒ Object

Checks equality by comparing each attribute.

Parameters:

  • Object (Object)

    to be compared



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 345

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      start_offset_seconds == o.start_offset_seconds &&
      end_offset_seconds == o.end_offset_seconds &&
      scheduled_activity_code_id == o.scheduled_activity_code_id &&
      scheduled_activity_category == o.scheduled_activity_category &&
      actual_activity_category == o.actual_activity_category &&
      system_presence == o.system_presence &&
      routing_status == o.routing_status &&
      impact == o.impact &&
      secondary_presence_lookup_id == o.secondary_presence_lookup_id
end

#_deserialize(type, value) ⇒ Object



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 391

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Object

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 451

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

build the object from hash



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 372

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Parameters:

  • Object (Object)

    to be compared

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 361

def eql?(o)
  self == o
end

#hashFixnum

Calculates hash code according to all attributes.

Returns:

  • (Fixnum)

    Hash code



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 367

def hash
  [start_offset_seconds, end_offset_seconds, scheduled_activity_code_id, scheduled_activity_category, actual_activity_category, system_presence, routing_status, impact, secondary_presence_lookup_id].hash
end

#list_invalid_propertiesObject

Show invalid properties with the reasons. Usually used together with valid?

Returns:

  • Array for valid properies with the reasons



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 192

def list_invalid_properties
  invalid_properties = Array.new
  
  
  return invalid_properties
end

#to_bodyObject

to_body is an alias to to_body (backward compatibility))



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 434

def to_body
  to_hash
end

#to_hashObject

return the object in the form of hash



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 439

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_sObject



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 429

def to_s
  to_hash.to_s
end

#valid?Boolean

Check to see if the all the properties in the model are valid

Returns:

  • (Boolean)

    true if the model is valid



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# File 'lib/purecloudplatformclientv2/models/historical_adherence_exception_info.rb', line 201

def valid?
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  allowed_values = ["OnQueueWork", "Break", "Meal", "Meeting", "OffQueueWork", "TimeOff", "Training", "Unavailable", "Unscheduled"]
  if @scheduled_activity_category && !allowed_values.include?(@scheduled_activity_category)
    return false
  end
  
  
  
  
  
  allowed_values = ["OnQueueWork", "Break", "Meal", "Meeting", "OffQueueWork", "TimeOff", "Training", "Unavailable", "Unscheduled"]
  if @actual_activity_category && !allowed_values.include?(@actual_activity_category)
    return false
  end
  
  
  
  
  
  allowed_values = ["Available", "Away", "Busy", "Offline", "Idle", "OnQueue", "Meal", "Training", "Meeting", "Break"]
  if @system_presence && !allowed_values.include?(@system_presence)
    return false
  end
  
  
  
  
  
  
  
  
  
  allowed_values = ["Positive", "Negative", "Neutral", "Unknown"]
  if @impact && !allowed_values.include?(@impact)
    return false
  end
  
  
  
  
  
  
  
end