Class: PureCloud::CallbackMediaParticipant

Inherits:
Object
  • Object
show all
Defined in:
lib/purecloud/models/callback_media_participant.rb

Instance Attribute Summary collapse

Class Method Summary collapse

Instance Method Summary collapse

Constructor Details

#initialize(attributes = {}) ⇒ CallbackMediaParticipant

Returns a new instance of CallbackMediaParticipant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 221

def initialize(attributes = {})
  return unless attributes.is_a?(Hash)

  # convert string to symbol for hash key
  attributes = attributes.inject({}){|memo,(k,v)| memo[k.to_sym] = v; memo}

  
  if attributes[:'id']
    self.id = attributes[:'id']
  end
  
  if attributes[:'name']
    self.name = attributes[:'name']
  end
  
  if attributes[:'address']
    self.address = attributes[:'address']
  end
  
  if attributes[:'startTime']
    self.start_time = attributes[:'startTime']
  end
  
  if attributes[:'connectedTime']
    self.connected_time = attributes[:'connectedTime']
  end
  
  if attributes[:'endTime']
    self.end_time = attributes[:'endTime']
  end
  
  if attributes[:'startHoldTime']
    self.start_hold_time = attributes[:'startHoldTime']
  end
  
  if attributes[:'purpose']
    self.purpose = attributes[:'purpose']
  end
  
  if attributes[:'state']
    self.state = attributes[:'state']
  end
  
  if attributes[:'direction']
    self.direction = attributes[:'direction']
  end
  
  if attributes[:'disconnectType']
    self.disconnect_type = attributes[:'disconnectType']
  end
  
  if attributes[:'held']
    self.held = attributes[:'held']
  end
  
  if attributes[:'wrapupRequired']
    self.wrapup_required = attributes[:'wrapupRequired']
  end
  
  if attributes[:'wrapupPrompt']
    self.wrapup_prompt = attributes[:'wrapupPrompt']
  end
  
  if attributes[:'user']
    self.user = attributes[:'user']
  end
  
  if attributes[:'queue']
    self.queue = attributes[:'queue']
  end
  
  if attributes[:'attributes']
    if (value = attributes[:'attributes']).is_a?(Array)
      self.attributes = value
    end
  end
  
  if attributes[:'errorInfo']
    self.error_info = attributes[:'errorInfo']
  end
  
  if attributes[:'script']
    self.script = attributes[:'script']
  end
  
  if attributes[:'wrapupTimeoutMs']
    self.wrapup_timeout_ms = attributes[:'wrapupTimeoutMs']
  end
  
  if attributes[:'wrapupSkipped']
    self.wrapup_skipped = attributes[:'wrapupSkipped']
  end
  
  if attributes[:'provider']
    self.provider = attributes[:'provider']
  end
  
  if attributes[:'externalContact']
    self.external_contact = attributes[:'externalContact']
  end
  
  if attributes[:'externalOrganization']
    self.external_organization = attributes[:'externalOrganization']
  end
  
  if attributes[:'outboundPreview']
    self.outbound_preview = attributes[:'outboundPreview']
  end
  
  if attributes[:'callbackNumbers']
    if (value = attributes[:'callbackNumbers']).is_a?(Array)
      self.callback_numbers = value
    end
  end
  
  if attributes[:'callbackUserName']
    self.callback_user_name = attributes[:'callbackUserName']
  end
  
  if attributes[:'skipEnabled']
    self.skip_enabled = attributes[:'skipEnabled']
  end
  
  if attributes[:'timeoutSeconds']
    self.timeout_seconds = attributes[:'timeoutSeconds']
  end
  
  if attributes[:'automatedCallbackConfigId']
    self.automated_callback_config_id = attributes[:'automatedCallbackConfigId']
  end
  
  if attributes[:'callbackScheduledTime']
    self.callback_scheduled_time = attributes[:'callbackScheduledTime']
  end
  
end

Instance Attribute Details

#address ⇒ Object

The participant address.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 28

def address
  @address
end

#attributes ⇒ Object

A list of ad-hoc attributes for the participant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 70

def attributes
  @attributes
end

#automated_callback_config_id ⇒ Object

The id of the config for automatically placing the callback (and handling the disposition). If absent, the callback will not be placed automatically but routed to an agent as per normal.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 109

def automated_callback_config_id
  @automated_callback_config_id
end

#callback_numbers ⇒ Object

The list of phone number to use for this callback.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 97

def callback_numbers
  @callback_numbers
end

#callback_scheduled_time ⇒ Object

Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/callback_media_participant.rb', line 112

def callback_scheduled_time
  @callback_scheduled_time
end

#callback_user_name ⇒ Object

The name of the callback target.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 100

def callback_user_name
  @callback_user_name
end

#connected_time ⇒ Object

The time when this participant went connected for this media (eg: video connected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/callback_media_participant.rb', line 34

def connected_time
  @connected_time
end

#direction ⇒ Object

The participant’s direction. Values can be: ‘inbound’ or ‘outbound’



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# File 'lib/purecloud/models/callback_media_participant.rb', line 49

def direction
  @direction
end

#disconnect_type ⇒ Object

The reason the participant was disconnected from the conversation.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 52

def disconnect_type
  @disconnect_type
end

#end_time ⇒ Object

The time when this participant went disconnected for this media (eg: video disconnected time). Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/callback_media_participant.rb', line 37

def end_time
  @end_time
end

#error_info ⇒ Object

If the conversation ends in error, contains additional error details.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 73

def error_info
  @error_info
end

#external_contact ⇒ Object

If this participant represents an external contact, then this will be the reference for the external contact.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 88

def external_contact
  @external_contact
end

#external_organization ⇒ Object

If this participant represents an external org, then this will be the reference for the external org.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 91

def external_organization
  @external_organization
end

#held ⇒ Object

Value is true when the participant is on hold.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 55

def held
  @held
end

#id ⇒ Object

The unique participant ID.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 22

def id
  @id
end

#name ⇒ Object

The display friendly name of the participant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 25

def name
  @name
end

#outbound_preview ⇒ Object

The outbound preview associated with this callback.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 94

def outbound_preview
  @outbound_preview
end

#provider ⇒ Object

The source provider for the communication.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 85

def provider
  @provider
end

#purpose ⇒ Object

The participant’s purpose. Values can be: ‘agent’, ‘user’, ‘customer’, ‘external’, ‘acd’, ‘ivr



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# File 'lib/purecloud/models/callback_media_participant.rb', line 43

def purpose
  @purpose
end

#queue ⇒ Object

The PureCloud queue for this participant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 67

def queue
  @queue
end

#script ⇒ Object

The Engage script that should be used by this participant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 76

def script
  @script
end

#skip_enabled ⇒ Object

If true, the callback can be skipped



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# File 'lib/purecloud/models/callback_media_participant.rb', line 103

def skip_enabled
  @skip_enabled
end

#start_hold_time ⇒ Object

The time when this participant’s hold started. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/callback_media_participant.rb', line 40

def start_hold_time
  @start_hold_time
end

#start_time ⇒ Object

The time when this participant first joined the conversation. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss.SSSZ



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# File 'lib/purecloud/models/callback_media_participant.rb', line 31

def start_time
  @start_time
end

#state ⇒ Object

The participant’s state. Values can be: ‘alerting’, ‘connected’, ‘disconnected’, ‘dialing’, ‘contacting



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# File 'lib/purecloud/models/callback_media_participant.rb', line 46

def state
  @state
end

#timeout_seconds ⇒ Object

Duration in seconds before the callback will be auto-dialed.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 106

def timeout_seconds
  @timeout_seconds
end

#user ⇒ Object

The PureCloud user for this participant.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 64

def user
  @user
end

#wrapup_prompt ⇒ Object

The wrap-up prompt indicating the type of wrap-up to be performed.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 61

def wrapup_prompt
  @wrapup_prompt
end

#wrapup_required ⇒ Object

Value is true when the participant requires wrap-up.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 58

def wrapup_required
  @wrapup_required
end

#wrapup_skipped ⇒ Object

Value is true when the participant has skipped wrap-up.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 82

def wrapup_skipped
  @wrapup_skipped
end

#wrapup_timeout_ms ⇒ Object

The amount of time the participant has to complete wrap-up.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 79

def wrapup_timeout_ms
  @wrapup_timeout_ms
end

Class Method Details

.attribute_map ⇒ Object

Attribute mapping from ruby-style variable name to JSON key.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 115

def self.attribute_map
  {
    
    :'id' => :'id',
    
    :'name' => :'name',
    
    :'address' => :'address',
    
    :'start_time' => :'startTime',
    
    :'connected_time' => :'connectedTime',
    
    :'end_time' => :'endTime',
    
    :'start_hold_time' => :'startHoldTime',
    
    :'purpose' => :'purpose',
    
    :'state' => :'state',
    
    :'direction' => :'direction',
    
    :'disconnect_type' => :'disconnectType',
    
    :'held' => :'held',
    
    :'wrapup_required' => :'wrapupRequired',
    
    :'wrapup_prompt' => :'wrapupPrompt',
    
    :'user' => :'user',
    
    :'queue' => :'queue',
    
    :'attributes' => :'attributes',
    
    :'error_info' => :'errorInfo',
    
    :'script' => :'script',
    
    :'wrapup_timeout_ms' => :'wrapupTimeoutMs',
    
    :'wrapup_skipped' => :'wrapupSkipped',
    
    :'provider' => :'provider',
    
    :'external_contact' => :'externalContact',
    
    :'external_organization' => :'externalOrganization',
    
    :'outbound_preview' => :'outboundPreview',
    
    :'callback_numbers' => :'callbackNumbers',
    
    :'callback_user_name' => :'callbackUserName',
    
    :'skip_enabled' => :'skipEnabled',
    
    :'timeout_seconds' => :'timeoutSeconds',
    
    :'automated_callback_config_id' => :'automatedCallbackConfigId',
    
    :'callback_scheduled_time' => :'callbackScheduledTime'
    
  }
end

.swagger_types ⇒ Object

Attribute type mapping.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 184

def self.swagger_types
  {
    :'id' => :'String',
    :'name' => :'String',
    :'address' => :'String',
    :'start_time' => :'DateTime',
    :'connected_time' => :'DateTime',
    :'end_time' => :'DateTime',
    :'start_hold_time' => :'DateTime',
    :'purpose' => :'String',
    :'state' => :'String',
    :'direction' => :'String',
    :'disconnect_type' => :'String',
    :'held' => :'BOOLEAN',
    :'wrapup_required' => :'BOOLEAN',
    :'wrapup_prompt' => :'String',
    :'user' => :'UriReference',
    :'queue' => :'UriReference',
    :'attributes' => :'Hash<String, String>',
    :'error_info' => :'ErrorBody',
    :'script' => :'UriReference',
    :'wrapup_timeout_ms' => :'Integer',
    :'wrapup_skipped' => :'BOOLEAN',
    :'provider' => :'String',
    :'external_contact' => :'UriReference',
    :'external_organization' => :'UriReference',
    :'outbound_preview' => :'DialerPreview',
    :'callback_numbers' => :'Array<String>',
    :'callback_user_name' => :'String',
    :'skip_enabled' => :'BOOLEAN',
    :'timeout_seconds' => :'Integer',
    :'automated_callback_config_id' => :'String',
    :'callback_scheduled_time' => :'DateTime'
    
  }
end

Instance Method Details

#==(o) ⇒ Object

Check equality by comparing each attribute.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 386

def ==(o)
  return true if self.equal?(o)
  self.class == o.class &&
      id == o.id &&
      name == o.name &&
      address == o.address &&
      start_time == o.start_time &&
      connected_time == o.connected_time &&
      end_time == o.end_time &&
      start_hold_time == o.start_hold_time &&
      purpose == o.purpose &&
      state == o.state &&
      direction == o.direction &&
      disconnect_type == o.disconnect_type &&
      held == o.held &&
      wrapup_required == o.wrapup_required &&
      wrapup_prompt == o.wrapup_prompt &&
      user == o.user &&
      queue == o.queue &&
      attributes == o.attributes &&
      error_info == o.error_info &&
      script == o.script &&
      wrapup_timeout_ms == o.wrapup_timeout_ms &&
      wrapup_skipped == o.wrapup_skipped &&
      provider == o.provider &&
      external_contact == o.external_contact &&
      external_organization == o.external_organization &&
      outbound_preview == o.outbound_preview &&
      callback_numbers == o.callback_numbers &&
      callback_user_name == o.callback_user_name &&
      skip_enabled == o.skip_enabled &&
      timeout_seconds == o.timeout_seconds &&
      automated_callback_config_id == o.automated_callback_config_id &&
      callback_scheduled_time == o.callback_scheduled_time
end

#_deserialize(type, value) ⇒ Object 



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# File 'lib/purecloud/models/callback_media_participant.rb', line 452

def _deserialize(type, value)
  case type.to_sym
  when :DateTime
    DateTime.parse(value)
  when :Date
    Date.parse(value)
  when :String
    value.to_s
  when :Integer
    value.to_i
  when :Float
    value.to_f
  when :BOOLEAN
    if value.to_s =~ /^(true|t|yes|y|1)$/i
      true
    else
      false
    end
  when :Object
    # generic object (usually a Hash), return directly
    value
  when /\AArray<(?<inner_type>.+)>\z/
    inner_type = Regexp.last_match[:inner_type]
    value.map { |v| _deserialize(inner_type, v) }
  when /\AHash<(?<k_type>.+), (?<v_type>.+)>\z/
    k_type = Regexp.last_match[:k_type]
    v_type = Regexp.last_match[:v_type]
    {}.tap do |hash|
      value.each do |k, v|
        hash[_deserialize(k_type, k)] = _deserialize(v_type, v)
      end
    end
  else # model
    _model = Object.const_get("PureCloud").const_get(type).new
    _model.build_from_hash(value)
  end
end

#_to_hash(value) ⇒ Object

Method to output non-array value in the form of hash For object, use to_hash. Otherwise, just return the value



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# File 'lib/purecloud/models/callback_media_participant.rb', line 512

def _to_hash(value)
  if value.is_a?(Array)
    value.compact.map{ |v| _to_hash(v) }
  elsif value.is_a?(Hash)
    {}.tap do |hash|
      value.each { |k, v| hash[k] = _to_hash(v) }
    end
  elsif value.respond_to? :to_hash
    value.to_hash
  else
    value
  end
end

#build_from_hash(attributes) ⇒ Object

build the object from hash



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# File 'lib/purecloud/models/callback_media_participant.rb', line 433

def build_from_hash(attributes)
  return nil unless attributes.is_a?(Hash)
  self.class.swagger_types.each_pair do |key, type|
    if type =~ /^Array<(.*)>/i
      if attributes[self.class.attribute_map[key]].is_a?(Array)
        self.send("#{key}=", attributes[self.class.attribute_map[key]].map{ |v| _deserialize($1, v) } )
      else
        #TODO show warning in debug mode
      end
    elsif !attributes[self.class.attribute_map[key]].nil?
      self.send("#{key}=", _deserialize(type, attributes[self.class.attribute_map[key]]))
    else
      # data not found in attributes(hash), not an issue as the data can be optional
    end
  end

  self
end

#eql?(o) ⇒ Boolean

Returns:

  • (Boolean)

See Also:

  • `==` method


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# File 'lib/purecloud/models/callback_media_participant.rb', line 423

def eql?(o)
  self == o
end

#hash ⇒ Object

Calculate hash code according to all attributes.



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# File 'lib/purecloud/models/callback_media_participant.rb', line 428

def hash
  [id, name, address, start_time, connected_time, end_time, start_hold_time, purpose, state, direction, disconnect_type, held, wrapup_required, wrapup_prompt, user, queue, attributes, error_info, script, wrapup_timeout_ms, wrapup_skipped, provider, external_contact, external_organization, outbound_preview, callback_numbers, callback_user_name, skip_enabled, timeout_seconds, automated_callback_config_id, callback_scheduled_time].hash
end

#to_body ⇒ Object

to_body is an alias to to_body (backward compatibility))



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# File 'lib/purecloud/models/callback_media_participant.rb', line 495

def to_body
  to_hash
end

#to_hash ⇒ Object

return the object in the form of hash



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# File 'lib/purecloud/models/callback_media_participant.rb', line 500

def to_hash
  hash = {}
  self.class.attribute_map.each_pair do |attr, param|
    value = self.send(attr)
    next if value.nil?
    hash[param] = _to_hash(value)
  end
  hash
end

#to_s ⇒ Object 



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# File 'lib/purecloud/models/callback_media_participant.rb', line 490

def to_s
  to_hash.to_s
end