Class: Google::Cloud::ContactCenterInsights::V1::ConversationParticipant

Inherits:
Object
  • Object
show all
Extended by:
Protobuf::MessageExts::ClassMethods
Includes:
Protobuf::MessageExts
Defined in:
proto_docs/google/cloud/contactcenterinsights/v1/resources.rb

Overview

The call participant speaking for a given utterance.

Defined Under Namespace

Modules: Role

Instance Attribute Summary collapse

Instance Attribute Details

#dialogflow_participant ⇒ ::String

Deprecated.

This field is deprecated and may be removed in the next major version update.

Returns Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}.

Returns:

  • (::String) —

    Deprecated. Use dialogflow_participant_name instead. The name of the Dialogflow participant. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1633

class ConversationParticipant
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The role of the participant.
  module Role
    # Participant's role is not set.
    ROLE_UNSPECIFIED = 0

    # Participant is a human agent.
    HUMAN_AGENT = 1

    # Participant is an automated agent.
    AUTOMATED_AGENT = 2

    # Participant is an end user who conversed with the contact center.
    END_USER = 3

    # Participant is either a human or automated agent.
    ANY_AGENT = 4
  end
end

#dialogflow_participant_name ⇒ ::String

Returns The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

Note: The following fields are mutually exclusive: dialogflow_participant_name, user_id. If a field in that set is populated, all other fields in the set will automatically be cleared.

Returns:

  • (::String) —

    The name of the participant provided by Dialogflow. Format: projects/{project}/locations/{location}/conversations/{conversation}/participants/{participant}

    Note: The following fields are mutually exclusive: dialogflow_participant_name, user_id. If a field in that set is populated, all other fields in the set will automatically be cleared.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1633

class ConversationParticipant
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The role of the participant.
  module Role
    # Participant's role is not set.
    ROLE_UNSPECIFIED = 0

    # Participant is a human agent.
    HUMAN_AGENT = 1

    # Participant is an automated agent.
    AUTOMATED_AGENT = 2

    # Participant is an end user who conversed with the contact center.
    END_USER = 3

    # Participant is either a human or automated agent.
    ANY_AGENT = 4
  end
end

#obfuscated_external_user_id ⇒ ::String

Returns Obfuscated user ID from Dialogflow.

Returns:

  • (::String) —

    Obfuscated user ID from Dialogflow.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1633

class ConversationParticipant
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The role of the participant.
  module Role
    # Participant's role is not set.
    ROLE_UNSPECIFIED = 0

    # Participant is a human agent.
    HUMAN_AGENT = 1

    # Participant is an automated agent.
    AUTOMATED_AGENT = 2

    # Participant is an end user who conversed with the contact center.
    END_USER = 3

    # Participant is either a human or automated agent.
    ANY_AGENT = 4
  end
end

#role ⇒ ::Google::Cloud::ContactCenterInsights::V1::ConversationParticipant::Role

Returns The role of the participant.

Returns:



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1633

class ConversationParticipant
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The role of the participant.
  module Role
    # Participant's role is not set.
    ROLE_UNSPECIFIED = 0

    # Participant is a human agent.
    HUMAN_AGENT = 1

    # Participant is an automated agent.
    AUTOMATED_AGENT = 2

    # Participant is an end user who conversed with the contact center.
    END_USER = 3

    # Participant is either a human or automated agent.
    ANY_AGENT = 4
  end
end

#user_id ⇒ ::String

Returns A user-specified ID representing the participant.

Note: The following fields are mutually exclusive: user_id, dialogflow_participant_name. If a field in that set is populated, all other fields in the set will automatically be cleared.

Returns:

  • (::String) —

    A user-specified ID representing the participant.

    Note: The following fields are mutually exclusive: user_id, dialogflow_participant_name. If a field in that set is populated, all other fields in the set will automatically be cleared.



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# File 'proto_docs/google/cloud/contactcenterinsights/v1/resources.rb', line 1633

class ConversationParticipant
  include ::Google::Protobuf::MessageExts
  extend ::Google::Protobuf::MessageExts::ClassMethods

  # The role of the participant.
  module Role
    # Participant's role is not set.
    ROLE_UNSPECIFIED = 0

    # Participant is a human agent.
    HUMAN_AGENT = 1

    # Participant is an automated agent.
    AUTOMATED_AGENT = 2

    # Participant is an end user who conversed with the contact center.
    END_USER = 3

    # Participant is either a human or automated agent.
    ANY_AGENT = 4
  end
end